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Free delivery from 30 €We deliver in 2–5 business daysMade in LithuaniaCall us +370 636 03003
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Information

Terms of sale

Version of 2026-10-11

1. General provisions

These terms apply to purchases in the online shop cheatless.lt (the "shop"). The distributor of Cheatless products and operator of the shop (the "seller"): MB VIVIDO, company code 308165131, VAT code LT100020951115, VMVT permit No. 520002992, registered office Panerių g. 51, Kaunas, email info@cheatless.lt, tel. +370 636 03003.

A buyer is a natural or legal person placing an order. Consumers (individuals buying for non-business purposes) additionally have the consumer rights set out in the laws of the Republic of Lithuania, which these terms do not limit.

2. Ordering and conclusion of the contract

  • You place an order by selecting products in the shop, entering delivery details and paying.
  • The sales contract is concluded when you receive the order confirmation by email.
  • Prices include VAT and are shown on each product page. Promotions and discounts appear next to the product and apply for the stated period. Larger quantities cost less in boxes or bundles.
  • If an item is unavailable or the price is stated incorrectly, the seller will contact you and offer to change the order or cancel it, and will refund the money paid.

3. Prices and payment

All prices in the shop are in euros including 21% VAT. The delivery price (if applicable) is shown at checkout before payment. Delivery is free for orders of 30 € or more.

You can pay by payment card or online banking through payment service providers. The seller does not see or store your payment card details. Business customers can pay on invoice by individual agreement.

4. Delivery

Goods are delivered within Lithuania by parcel locker or courier, usually within 2–5 business days of payment. During the holiday season or at times of high demand delivery may take longer. On receiving the parcel, the buyer must check the packaging; if damage is found, the buyer must inform the seller within 3 business days.

5. Right of withdrawal and returns

  • Vartotojas turi teisę per 14 dienų nuo prekių gavimo, nenurodydamas priežasties, atsisakyti sutarties, apie tai pranešęs el. paštu info@cheatless.lt.
  • The item must be undamaged, unopened and in its original packaging. For food safety and hygiene reasons, opened or damaged food packaging cannot be returned, unless the product is defective.
  • The cost of return shipping is covered by the consumer unless agreed otherwise. The item must be returned within 14 days of the withdrawal notice.
  • Money for the goods and standard delivery is refunded no later than 14 days after the returned item is received, by the same payment method. If only part of an order is returned, delivery costs are not refunded.

6. Product quality

Parduodami maisto produktai atitinka ES maisto saugos and the žymėjimo reikalavimus. Ingredients and the alergenai nurodyti kiekvieno produkto puslapyje and the ant pakuotės. Gavę nekokybišką or netinkamą prekę, kreipkitės el. paštu info@cheatless.lt nurodydami užsakymo numerį and the nuotrauką; pardavėjas prekę pakeis, sumažins kainą or grąžins pinigus pagal vartotojų teises.

7. Monthly subscription

  • By choosing "Monthly" you enter into a continuing contract: every month your card is charged the price of the chosen mix (shown before payment), and the parcel is sent within 2–5 business days of payment.
  • Prenumeratą galite bet kada pristabdyti, atnaujinti mokėjimo kortelę or atšaukti per valdymo nuorodą (siunčiama el. paštu) or parašę info@cheatless.lt. Atšaukimas galioja nuo kito mokėjimo laikotarpio; jau apmokėtas mėnuo nėra nutraukiamas.
  • Skonių mišinys nustatomas užsakant. Norėdami kitą mėnesį gauti kitokį mišinį, parašykite info@cheatless.lt prieš kitą mokėjimą.
  • If a payment fails, the payment service provider may try to charge again; if payment is not made, the subscription is suspended.
  • The right of withdrawal described in section 5 applies to the first shipment of goods.

8. Complaints and dispute resolution

Skundus pateikite el. paštu info@cheatless.lt or telefonu +370 636 03003. Atsakysime ne vėliau kaip per 14 dienų. Neišsprendus ginčo, vartotojas gali kreiptis į Valstybinę vartotojų teisių apsaugos tarnybą (www.vvtat.lt) or naudotis ES ginčų sprendimo internetu platforma (ec.europa.eu/consumers/odr).

9. Final provisions

These terms and purchase contracts are governed by the law of the Republic of Lithuania. The seller may change the terms; the terms in force on the day the order was placed apply to that order. The processing of personal data is described in the privacy policy.